Questions and Answers About Embracing Healthy Conflict (AMA Blog)

Conflict is all around us, and it’s how we handle most of our decisions, Susan A. Mason, principal of Vital Visions Consultants and a member of AMA’s faculty, says in the new AMA webinar “Women as Assertive Leaders of Healthy Conflict.”

As more women move into leadership roles, they’ll face more conflict and will need to learn healthy ways to resolve it, she says. Mason teaches an assertive, collaborative approachto handling conflict that works better than a passive or aggressive approach.

In a Q&A session, Mason answered webinar attendees’ questions and offered some specific advice on how to be more assertive on the job:


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